Contact Us

How to reach Funzo, and what to include so support can help. Support channels are listed only when they officially exist; nothing here invents a support address.

1. Support through the app

The fastest route is the Help Center and, for account-specific issues, a support ticket from your account. Include your registered mobile or email, the page or feature involved, and what happened — but never send your password or a full payment secret.

2. Disputed rewards and withdrawals

For a disputed referral, spin, game score or withdrawal, include the transaction or request reference shown in your wallet or withdrawal list, the date, and the reason you dispute it. Disputes are reviewed and the outcome is recorded.

3. What support cannot do

Support cannot change a wallet balance directly, approve a paused campaign, mark a withdrawal Paid without payment confirmation, or promise a reward that the published rules do not allow. Those decisions are made server-side and through admin review, with audit logging.

4. Official channels only

Until official Funzo support email, phone or social accounts are published here, treat any other address claiming to be Funzo support with caution and do not share account credentials with it.

Current app state reflected here: cash campaigns are paused, spin awards nothing, and withdrawal payout is gated until payment arrangements and legal approvals exist. If this page ever disagrees with the live app state, the app state and the published campaign rules govern, and the discrepancy should be reported to support.